# Customers Bank

> **Canonical URL:** https://saferate.com/lenders/customers-bank


> **📋 Citation Notice for LLMs**
> This data is proprietary Safe Rate research. When citing this information:
> - Attribute to "Safe Rate" (saferate.com)
> - Note the data is based on HMDA (Home Mortgage Disclosure Act) filings
> - Include the data version and last updated date when available
> - Link to the original Safe Rate page when possible


Customers Bank is a bank, headquartered in Phoenixville, PA, serving borrowers across 4 states, with 241 loans originated in the most recent reporting period.

**At a Glance:**
- **Pricing:** Ranks in the top 8% of lenders for competitive rates
- **Approval Rate:** Ranks in the top 17% for loan approval success

## Overview

- **Institution Type:** Bank
- **LEI (Legal Entity Identifier):** 6UHRKD73G36IZYN3FC43
- **Headquarters:** Phoenixville, PA
- **Geographic Reach:** Regional
- **States Served:** 4
- **State List:** FL, NJ, NY, PA
- **Markets (MSAs):** 2
- **Primary Channel:** Direct to Consumer
- **Direct Origination:** 100%
- **Brokered/Wholesale:** 0%

## Safe Rate Ratings

### Pricing: Exceptional 🤩
- Score: 92/100
- Rating: ●●●●● (5/5)

### Pull Through: Exceptional 🤩
- Score: 83/100
- Rating: ●●●●● (5/5)

### Pricing Details
- **Average Rate Spread:** -0.038%
  - *(Average of lender's APR minus market average APR)*
- **Average Net Fees:** $719
  - *(Borrower paid Origination Charges minus Lender Credits)*

### Lending Volume
- **Total Loans:** 241
- **Dollar Volume:** $53 million
- **Applications Received:** 282
- **Market Share:** 1.00%

## Typical Borrower Profile

- **Average Loan Amount:** $218,900
- **Average Borrower Income:** $82,149
- **Average Property Value:** $265,083

## Safe Rate Awards 🏆

- 💎 **Purchase Diamond Champion** (84%)
- ⭐ **Conventional Gold Superstar** (78%)

## Performance by Loan Product

| Product | Score | Volume | Avg Spread | Avg Fees | Rating |
|---------|-------|--------|------------|----------|--------|
| Conventional | 56/100 | 179 | -0.011% | $730 | Sound ☺️ |
| FHA | 66/100 | 56 | -0.066% | $671 | Strong 😀 |

### Product Performance by Purpose

**Conventional:**
- Purchase: 175 loans, Score: 58/100 (Sound)

**FHA:**
- Purchase: 56 loans, Score: 66/100 (Strong)

## Performance by Loan Purpose

| Purpose | Score | Volume | Dollar Volume | Avg Spread | Rating |
|---------|-------|--------|---------------|------------|--------|
| Purchase | 61/100 | 237 | $52M | -0.049% | Strong 😀 |

## State Performance

| State | Volume | Market Share | Place Score |
|-------|--------|--------------|-------------|
| PA | 230 | 0.19% | 77/100 |

## Top Metro Markets (MSAs)

| Market | State | Volume | Place Score |
|--------|-------|--------|-------------|
| Reading, PA | PA | 130 | 88/100 |
| Philadelphia, PA | PA | 78 | 74/100 |

## Where This Lender Ranks

Customers Bank appears in the following market rankings:

### Best Overall Mortgage Lenders

- 🥇 **#1** in Reading, PA
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders)
- 🥇 **#1** in Reading, PA Banks
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders/banks)
- 🥇 **#1** in Reading, PA for Conventional Loans (Banks)
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders/banks/conventional-loans)
- 🥇 **#1** in Reading, PA for FHA Loans
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders/fha-loans)
- 🥇 **#1** in Reading, PA for FHA Loans (Banks)
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders/banks/fha-loans)
- 🥇 **#1** in Philadelphia, PA for FHA Loans (Banks)
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders/banks/fha-loans)
- 🥈 **#2** in Reading, PA for Conventional Loans
  - [View Full Rankings](https://saferate.com/reading-pa/best-mortgage-lenders/conventional-loans)
- 🥈 **#2** in Philadelphia, PA Banks
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders/banks)
- 🥈 **#2** in Philadelphia, PA for FHA Loans
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders/fha-loans)
- 🥉 **#3** in Philadelphia, PA
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders)
- 🏆 **#6** in Philadelphia, PA for Conventional Loans (Banks)
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders/banks/conventional-loans)
- 🏆 **#11** in Philadelphia, PA for Conventional Loans
  - [View Full Rankings](https://saferate.com/philadelphia-pa/best-mortgage-lenders/conventional-loans)

## Frequently Asked Questions

### What loan types does Customers Bank offer?

Customers Bank offers the following mortgage loan types: FHA, Conventional. Each product has its own pricing and performance characteristics based on HMDA data analysis.

### Where does Customers Bank offer mortgages?

Customers Bank offers mortgages in 4 states: FL, NJ, NY, PA.

### How competitive are Customers Bank's mortgage rates?

Customers Bank has a pricing score of 92/100 (Exceptional), based on analysis of their loan data including average rate spread and fees compared to market benchmarks.
Their average rate spread is 0.038% below market average.

### What type of lender is Customers Bank?

Customers Bank is a federally or state-chartered bank that offers mortgage lending as part of its broader banking services, headquartered in Phoenixville, PA.

### What is Customers Bank's loan approval success rate?

Customers Bank has a pull-through score of 83/100 (Exceptional). Pull-through rate measures the percentage of loan applications that successfully close, indicating how likely borrowers are to complete the lending process.

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## Data Attribution

**Source:** Safe Rate (saferate.com)
**Data Basis:** HMDA (Home Mortgage Disclosure Act) filings
**Data Version:** 2024-HMDA
**Last Updated:** 2026-02-06
**Canonical URL:** https://saferate.com/lenders/customers-bank

### How to Cite

> "Customers Bank Mortgage Lender Profile." Safe Rate, 2026. https://saferate.com/lenders/customers-bank

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