C
Citadel Servicing Corporation
Independent Mortgage Company•SACRAMENTO, CA•Direct to Consumer
We analyzed every closed loan from Citadel Servicing — 2.4k loans across 4k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.
Pricing
Mediocre
vs. all lenders
Pull Through
Sound
closing strength
Products
Exceptional
Conventional · Jumbo
Place
Sound
National · 49 mkts
Shopping for a Mortgage?
Save Citadel Servicing or ask our AI assistant to explore your options.
Safe Rate's Summary
What They Do Well
- Particularly strong in Conventional and Jumbo loans
- Nationwide availability with consistent service
Things to Think About
- Rates typically 147 basis points above market average
- Higher than average fees ($5,161)
Explore another lender or local market
Report Card
Citadel Servicing Corporation performance at a glance
| Category | Score | vs. Peers |
|---|---|---|
Overall Performance· Pricing & closing strength | ||
Pricing Rate competitiveness | Below peers +147.2 bps above market avg | |
Pull Through Closing strength | Industry Standard Top 60% of lenders | |
By Loan Product· Specialization by type | ||
Conventional | Highly Competitive Top 40% of lenders | |
Jumbo | Market Leader Top 20% of lenders | |
By Loan Purpose· Transaction purpose mix | ||
Purchase | Highly Competitive Top 40% of lenders | |
Refinance | Highly Competitive Top 40% of lenders | |
By Location· Geographic coverage | ||
Geographic Reach Coverage footprint | Industry Standard Top 60% of lenders National50 markets | |
Loan Product Performance
Performance by Loan Product
| Loan Type | Overall | Product | Pricing | Pull Through | Volume | Mix | Spread | Fees |
|---|---|---|---|---|---|---|---|---|
Conventional | 2,003 | 82.4% | +1.476%Above | $5,697Fees | ||||
Jumbo Loans | — | 427 | 17.6% | +1.450%Above | $2,032Fees |
Loan Purpose Performance
Performance by Loan Purpose
| Purpose | Overall | Product | Pricing | Pull Through | Volume | Mix | Spread | Fees |
|---|---|---|---|---|---|---|---|---|
Purchase | 1,570 | 64.6% | +1.587%Above | $5,831Fees | ||||
Refinance | 860 | 35.4% | +1.303%Above | $4,176Fees |
At a Glance
Lender Overview
Lending Activity
Loans Originated
2,430
Applications
4,443
Volume
$1 billion
Pricing & Closing
Avg Rate Spread
+1.472%
vs. market APOR
Avg Net Fees
$5,161
Origination − Credits
Pullthrough Rate
54.7%
Applications → Closed
Typical Borrower
Avg Loan Amount
$580,650
Avg Borrower Income
$409,409
Avg Property Value
$854,251
Geographic Coverage
Geographic Performance
Metro Areas
49
States Served
41
We count Washington DC as a state
Avg Place Specialization
States with Loan Originations
ALARAZCACOCTDCDEFLGAHIIDILINKSKYLAMDMEMIMNMOMTNCNENHNJNMNVOHOKORPASCTNTXUTVAWAWIWY
Top Metro Areas by Place Specialization Score
1
Miami, FLMSA
Volume: 128Mix: 5.27%of portfolio
Place
Strong2
Los Angeles, CAMSA
Volume: 145Mix: 5.97%of portfolio
Place
Strong3
Urban Honolulu, HI, HIMSA
Volume: 50Mix: 2.06%of portfolio
Place
Strong4
Fort Lauderdale, FLMSA
Volume: 81Mix: 3.33%of portfolio
Place
Strong5
Anaheim, CAMSA
Volume: 68Mix: 2.80%of portfolio
Place
Strong6
Las Vegas, NVMSA
Volume: 71Mix: 2.92%of portfolio
Place
Strong7
West Palm Beach, FLMSA
Volume: 60Mix: 2.47%of portfolio
Place
Strong8
Riverside, CAMSA
Volume: 95Mix: 3.91%of portfolio
Place
Strong9
San Diego, CAMSA
Volume: 60Mix: 2.47%of portfolio
Place
Sound10
Phoenix, AZMSA
Volume: 78Mix: 3.21%of portfolio
Place
SoundShowing 10 of 49 metro areas
Top States by Place Specialization Score
1
CAState
Volume: 594Mix: 24.44%of portfolio
Place
Strong2
FLState
Volume: 509Mix: 20.95%of portfolio
Place
Strong3
HIState
Volume: 67Mix: 2.76%of portfolio
Place
Strong4
NVState
Volume: 84Mix: 3.46%of portfolio
Place
Strong5
TXState
Volume: 216Mix: 8.89%of portfolio
Place
Strong6
WAState
Volume: 84Mix: 3.46%of portfolio
Place
Strong7
AZState
Volume: 98Mix: 4.03%of portfolio
Place
Sound8
NJState
Volume: 63Mix: 2.59%of portfolio
Place
Sound9
ORState
Volume: 53Mix: 2.18%of portfolio
Place
Sound10
UTState
Volume: 52Mix: 2.14%of portfolio
Place
SoundShowing 10 of 24 states
How We Rank Lenders
Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.
Our Point System (Max 30 Points)
10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
⭐
Superstar(60-79% = 18-23 points)
Data Integrity & Updates
Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.
Looking for a different lender?
Are you the owner of Citadel Servicing Corporation?
Claim this profile to add your business logo, highlight verified loan officers, collect verified reviews, and customize your marketing presence.
The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.