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Citadel Servicing Corporation

Independent Mortgage Company|SACRAMENTO, CA|National
Loans Originated
2,430
Applications
4,443
Volume
$1 billion
Offers loans directly to consumersSources loans from independent brokers
Overall Pricing
Mediocre
Overall Pull Through
Sound

Pricing and Pullthrough Overview

Average Rate Spread
+1.472%
The average of the lender's APR minus the market's average APR (APOR)
Average Net Fees
$5,161
Borrower paid Origination Charges - Lender Credits
Pullthrough Rate
54.7%
Percentage of applications that result in closed loans

Safe Rate's Summary

What They Do Well

  • Particularly strong in Conventional and Jumbo loans
  • Nationwide availability with consistent service

Things to Think About

  • Rates typically 147 basis points above market average
  • Higher than average fees ($5,161)

Report Card

Citadel Servicing Corporation performance at a glance

CategoryRatingGradeDetails
Pricing
Rate competitiveness
MediocreBelow peers
Pull Through
Closing Strength
SoundIndustry Standard
Products
Loan Type Specialists
Specialization score by loan product
Conventional
StrongHighly Competitive
Jumbo
ExceptionalMarket Leader
Purpose
Reason specialization
Specialization score by loan purpose
Purchase
StrongHighly Competitive
Refinance
StrongHighly Competitive
Places
Geographic coverage
SoundNational · 50 metro areas · 41 states
Rating Scale:
Exceptional (80-100)
Strong (60-79)
Sound (40-59)
Acceptable (20-39)
Mediocre (0-19)

Typical Borrower Profile

Average Loan Amount
$580,650
Average Borrower Income
$409,409
Average Property Value
$854,251

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Acceptable
Strong
Mediocre
Sound
2,00382.4%+1.476%$5,697
Jumbo Loans
Strong
Exceptional
N/A
Strong
42717.6%+1.450%$2,032

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Acceptable
Strong
Mediocre
Acceptable
1,57064.6%+1.587%$5,831
Refinance
Acceptable
Strong
Mediocre
Sound
86035.4%+1.303%$4,176

Geographic Coverage

Metro Areas
49
States Served
41
We count Washington DC as a state
Avg Place Specialization
Sound

States with Loan Originations

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Top Metro Areas by Place Specialization Score

1
Miami, FLMSA
Volume: 128Mix: 5.27%
Place Specialization
Strong
2
Los Angeles, CAMSA
Volume: 145Mix: 5.97%
Place Specialization
Strong
3
Urban Honolulu, HI, HIMSA
Volume: 50Mix: 2.06%
Place Specialization
Strong
4
Fort Lauderdale, FLMSA
Volume: 81Mix: 3.33%
Place Specialization
Strong
5
Anaheim, CAMSA
Volume: 68Mix: 2.80%
Place Specialization
Strong
6
Las Vegas, NVMSA
Volume: 71Mix: 2.92%
Place Specialization
Strong
7
West Palm Beach, FLMSA
Volume: 60Mix: 2.47%
Place Specialization
Strong
8
Riverside, CAMSA
Volume: 95Mix: 3.91%
Place Specialization
Strong
9
San Diego, CAMSA
Volume: 60Mix: 2.47%
Place Specialization
Sound
10
Phoenix, AZMSA
Volume: 78Mix: 3.21%
Place Specialization
Sound
Showing 10 of 49 metro areas

Top States by Place Specialization Score

1
CAState
Volume: 594Mix: 24.44%
Place Specialization
Strong
2
FLState
Volume: 509Mix: 20.95%
Place Specialization
Strong
3
HIState
Volume: 67Mix: 2.76%
Place Specialization
Strong
4
NVState
Volume: 84Mix: 3.46%
Place Specialization
Strong
5
TXState
Volume: 216Mix: 8.89%
Place Specialization
Strong
6
WAState
Volume: 84Mix: 3.46%
Place Specialization
Strong
7
AZState
Volume: 98Mix: 4.03%
Place Specialization
Sound
8
NJState
Volume: 63Mix: 2.59%
Place Specialization
Sound
9
ORState
Volume: 53Mix: 2.18%
Place Specialization
Sound
10
UTState
Volume: 52Mix: 2.14%
Place Specialization
Sound
Showing 10 of 24 states

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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