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Citibank, National Association

BankSioux Falls, SDDirect to Consumer

Citibank National Association's 10.8k closed loans and 18k applications, benchmarked against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Exceptional
vs. all lenders
Pull Through
Sound
closing strength
Products
Exceptional
FHA · Conventional · Jumbo
Place
Strong
National · 49 mkts
Safe Rate Awards💎Jumbo ChampionConventional SuperstarPurchase SuperstarRefinance Superstar

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Safe Rate's Summary

What They Do Well

  • Offers rates 25.20 basis points below market average
  • Lower than average lender fees
  • High volume lender with significant market experience
  • Particularly strong in Conventional and Jumbo loans
  • Nationwide availability with consistent service

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Report Card

Citibank, National Association performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
Market Leader
Rates 25.2 bps below market avg
Pull Through
Closing strength
Sound
Industry Standard
Top 60% of lenders
By Loan Product· Specialization by type
Conventional
Exceptional
Market Leader
Top 20% of lenders
FHA
Sound
Industry Standard
Top 60% of lenders
Jumbo
Exceptional
Market Leader
Top 5% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Exceptional
Market Leader
Top 20% of lenders
Refinance
Exceptional
Market Leader
Top 20% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Strong
Highly Competitive
Top 40% of lenders
National50 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Strong
Exceptional
Exceptional
Sound
6,45760.0%
-0.177%Below
$268Credit
FHA Loans
Sound
Sound
Exceptional
Acceptable
330.3%
+0.309%Above
$50Credit
Jumbo Loans
Exceptional
Exceptional
Exceptional
Strong
4,25839.6%
-0.389%Below
$1,114Credit

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Strong
Exceptional
Exceptional
Sound
9,45587.9%
-0.257%Below
$448Credit
Refinance
Strong
Exceptional
Exceptional
Sound
1,30212.1%
-0.213%Below
$1,461Credit

At a Glance

Lender Overview

Lending Activity
Loans Originated
10,757
Applications
17,616
Volume
$10 billion
Pricing & Closing
Avg Rate Spread
-0.252%
vs. market APOR
Avg Net Fees
$-568
Origination − Credits
Pullthrough Rate
61.1%
Applications → Closed
Typical Borrower
Avg Loan Amount
$964,420
Avg Borrower Income
$488,569
Avg Property Value
$1,352,198

Geographic Coverage

Geographic Performance

Metro Areas
49
States Served
50
We count Washington DC as a state
Avg Place Specialization
Strong

States with Loan Originations

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Top Metro Areas by Place Specialization Score

1
New York, NY-NJMSA
Volume: 2,140Mix: 19.89%of portfolio
Place
Exceptional
2
San Jose, CAMSA
Volume: 694Mix: 6.45%of portfolio
Place
Exceptional
3
San Francisco, CAMSA
Volume: 383Mix: 3.56%of portfolio
Place
Exceptional
4
Oakland, CAMSA
Volume: 696Mix: 6.47%of portfolio
Place
Exceptional
5
Los Angeles, CAMSA
Volume: 1,113Mix: 10.35%of portfolio
Place
Exceptional
6
Nassau County, NYMSA
Volume: 555Mix: 5.16%of portfolio
Place
Exceptional
7
Chicago, ILMSA
Volume: 702Mix: 6.53%of portfolio
Place
Exceptional
8
Anaheim, CAMSA
Volume: 330Mix: 3.07%of portfolio
Place
Exceptional
9
Washington, DC, DC-MDMSA
Volume: 240Mix: 2.23%of portfolio
Place
Strong
10
Bridgeport, CTMSA
Volume: 113Mix: 1.05%of portfolio
Place
Strong
Showing 10 of 49 metro areas

Top States by Place Specialization Score

1
NYState
Volume: 2,587Mix: 24.05%of portfolio
Place
Exceptional
2
CAState
Volume: 3,776Mix: 35.10%of portfolio
Place
Exceptional
3
DCState
Volume: 172Mix: 1.60%of portfolio
Place
Strong
4
ILState
Volume: 811Mix: 7.54%of portfolio
Place
Strong
5
NJState
Volume: 534Mix: 4.96%of portfolio
Place
Strong
6
WAState
Volume: 236Mix: 2.19%of portfolio
Place
Strong
7
MDState
Volume: 224Mix: 2.08%of portfolio
Place
Strong
8
VAState
Volume: 219Mix: 2.04%of portfolio
Place
Strong
9
CTState
Volume: 158Mix: 1.47%of portfolio
Place
Strong
10
MAState
Volume: 182Mix: 1.69%of portfolio
Place
Strong
Showing 10 of 39 states

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.