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Citizens Bank, National Association

Bank|Providence, RI|National
Loans Originated
9,612
Applications
15,455
Volume
$4 billion
Offers loans directly to consumersSources loans from independent brokers
Overall Pricing
Strong
Overall Pull Through
Strong
Safe Rate AwardsConventional SuperstarFHA SuperstarVA SuperstarJumbo SuperstarPurchase SuperstarRefinance Superstar

Pricing and Pullthrough Overview

Average Rate Spread
+0.029%
The average of the lender's APR minus the market's average APR (APOR)
Average Net Fees
$1,074
Borrower paid Origination Charges - Lender Credits
Pullthrough Rate
62.2%
Percentage of applications that result in closed loans

Safe Rate's Summary

What They Do Well

  • Competitive pricing compared to the market
  • Lower than average lender fees
  • Strong pull through performance
  • Particularly strong in Conventional and FHA and VA and Jumbo loans
  • Nationwide availability with consistent service

Report Card

Citizens Bank, National Association performance at a glance

CategoryRatingGradeDetails
Pricing
Rate competitiveness
StrongHighly Competitive
Pull Through
Closing Strength
StrongHighly Competitive
Products
Loan Type Specialists
Specialization score by loan product
Conventional
ExceptionalMarket Leader
FHA
StrongHighly Competitive
VA
StrongHighly Competitive
Jumbo
ExceptionalMarket Leader
Purpose
Reason specialization
Specialization score by loan purpose
Purchase
ExceptionalMarket Leader
Refinance
ExceptionalMarket Leader
Places
Geographic coverage
StrongNational · 50 metro areas · 50 states
Rating Scale:
Exceptional (80-100)
Strong (60-79)
Sound (40-59)
Acceptable (20-39)
Mediocre (0-19)

Typical Borrower Profile

Average Loan Amount
$515,509
Average Borrower Income
$231,043
Average Property Value
$762,093

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Strong
Exceptional
Strong
Sound
7,54378.5%+0.029%$1,041
FHA Loans
Strong
Strong
Strong
Sound
6146.4%+0.425%$1,453
VA Loans
Strong
Strong
Strong
Sound
1771.8%-0.399%$1,278
Jumbo Loans
Strong
Exceptional
Strong
Strong
1,27713.3%-0.224%$1,048

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Strong
Exceptional
Strong
Sound
7,13274.2%-0.029%$830
Refinance
Strong
Exceptional
Sound
Sound
2,48025.8%+0.184%$1,724

Geographic Coverage

Metro Areas
49
States Served
50
We count Washington DC as a state
Avg Place Specialization
Strong

States with Loan Originations

AKALARAZCACOCTDCDEFLGAIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY

Top Metro Areas by Place Specialization Score

1
New York, NY-NJMSA
Volume: 1,365Mix: 14.20%
Place Specialization
Exceptional
2
Pittsburgh, PA, PAMSA
Volume: 531Mix: 5.52%
Place Specialization
Exceptional
3
Atlantic City, NJMSA
Volume: 203Mix: 2.11%
Place Specialization
Exceptional
4
Nassau County, NYMSA
Volume: 593Mix: 6.17%
Place Specialization
Exceptional
5
Providence, RI-MAMSA
Volume: 279Mix: 2.90%
Place Specialization
Exceptional
6
Bridgeport, CTMSA
Volume: 179Mix: 1.86%
Place Specialization
Exceptional
7
Philadelphia, PA, PAMSA
Volume: 263Mix: 2.74%
Place Specialization
Exceptional
8
Cleveland, OH, OHMSA
Volume: 382Mix: 3.97%
Place Specialization
Strong
9
Montgomery County, PAMSA
Volume: 232Mix: 2.41%
Place Specialization
Strong
10
Boston, MA, MAMSA
Volume: 244Mix: 2.54%
Place Specialization
Strong
Showing 10 of 49 metro areas

Top States by Place Specialization Score

1
NYState
Volume: 2,366Mix: 24.62%
Place Specialization
Exceptional
2
PAState
Volume: 1,338Mix: 13.92%
Place Specialization
Exceptional
3
NJState
Volume: 862Mix: 8.97%
Place Specialization
Exceptional
4
MAState
Volume: 783Mix: 8.15%
Place Specialization
Exceptional
5
RIState
Volume: 233Mix: 2.42%
Place Specialization
Exceptional
6
OHState
Volume: 766Mix: 7.97%
Place Specialization
Strong
7
CTState
Volume: 365Mix: 3.80%
Place Specialization
Strong
8
NHState
Volume: 189Mix: 1.97%
Place Specialization
Strong
9
MIState
Volume: 427Mix: 4.44%
Place Specialization
Strong
10
VAState
Volume: 248Mix: 2.58%
Place Specialization
Strong
Showing 10 of 40 states

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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