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Eastman Credit Union

Credit UnionKingsport, TNDirect to Consumer

We analyzed every closed loan from Eastman Credit Union 1.7k loans across 2k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Acceptable
vs. all lenders
Pull Through
Strong
closing strength
Products
Exceptional
Conventional · Jumbo
Place
Strong
Near-National · 7 mkts
Safe Rate AwardsConventional SuperstarJumbo SuperstarRefinance Superstar

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Safe Rate's Summary

What They Do Well

  • Strong pull through performance
  • Particularly strong in Conventional and Jumbo loans
  • Nationwide availability with consistent service

Things to Think About

  • Pricing may be below industry average

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Report Card

Eastman Credit Union performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Acceptable
Near industry average
+47.0 bps above market avg
Pull Through
Closing strength
Strong
Highly Competitive
Top 40% of lenders
By Loan Product· Specialization by type
Conventional
Exceptional
Market Leader
Top 20% of lenders
Jumbo
Strong
Highly Competitive
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Exceptional
Market Leader
Top 20% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Strong
Highly Competitive
Top 40% of lenders
Near-National8 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Strong
Exceptional
Sound
Strong
1,64896.4%
+0.484%Above
$1,574Fees
Jumbo Loans
Strong
Strong
Sound
Strong
533.1%
-0.162%Below
$4,036Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Sound
Exceptional
Acceptable
Strong
1,44184.3%
+0.452%Above
$1,723Fees
Refinance
Strong
Strong
Sound
Strong
26915.7%
+0.554%Above
$1,205Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
1,710
Applications
2,472
Volume
$469 million
Pricing & Closing
Avg Rate Spread
+0.470%
vs. market APOR
Avg Net Fees
$1,627
Origination − Credits
Pullthrough Rate
69.2%
Applications → Closed
Typical Borrower
Avg Loan Amount
$274,632
Avg Borrower Income
$135,759
Avg Property Value
$356,719

Geographic Coverage

Geographic Performance

Metro Areas
7
States Served
26
We count Washington DC as a state
Avg Place Specialization
Strong

States with Loan Originations

ALARAZCACOFLGAILINKYMEMIMNMONCNMNVOHOKPASCTNTXUTVAWV

Top Metro Areas by Place Specialization Score

1
Kingsport, TN-VAMSA
Volume: 603Mix: 35.26%of portfolio
Place
Exceptional
2
Johnson City, TN, TNMSA
Volume: 376Mix: 21.99%of portfolio
Place
Exceptional
3
Longview, TX, TXMSA
Volume: 209Mix: 12.22%of portfolio
Place
Exceptional
4
Morristown, TN, TNMSA
Volume: 23Mix: 1.35%of portfolio
Place
Strong
5
Knoxville, TN, TNMSA
Volume: 33Mix: 1.93%of portfolio
Place
Sound
6
Tyler, TX, TXMSA
Volume: 18Mix: 1.05%of portfolio
Place
Sound
7
Asheville, NC, NCMSA
Volume: 13Mix: 0.76%of portfolio
Place
Sound

Top States by Place Specialization Score

1
TNState
Volume: 1,026Mix: 60.00%of portfolio
Place
Exceptional
2
VAState
Volume: 299Mix: 17.49%of portfolio
Place
Strong
3
TXState
Volume: 263Mix: 15.38%of portfolio
Place
Strong
4
NCState
Volume: 30Mix: 1.75%of portfolio
Place
Sound
5
SCState
Volume: 16Mix: 0.94%of portfolio
Place
Sound
6
KYState
Volume: 12Mix: 0.70%of portfolio
Place
Acceptable
7
FLState
Volume: 12Mix: 0.70%of portfolio
Place
Acceptable

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.