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First-Citizens Bank & Trust Company

Bank•Raleigh, NC•Direct to Consumer

We analyzed every closed loan from First Citizens Bank Trust — 4.6k loans across 7k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Strong
vs. all lenders
Pull Through
Strong
closing strength
Products
Exceptional
FHA · Conventional · VA · Jumbo · USDA
Place
Sound
Near-National · 49 mkts
Safe Rate Awards⭐FHA Superstar⭐VA Superstar⭐Jumbo Superstar⭐Purchase Superstar⭐Refinance Superstar

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Safe Rate's Summary

What They Do Well

  • Offers rates 4.00 basis points below market average
  • Lower than average lender fees
  • Strong pull through performance
  • Particularly strong in Conventional and FHA and VA and Jumbo and USDA loans
  • Nationwide availability with consistent service

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Report Card

First-Citizens Bank & Trust Company performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Strong
Highly Competitive
Rates 4.0 bps below market avg
Pull Through
Closing strength
Strong
Highly Competitive
Top 40% of lenders
By Loan Product· Specialization by type
Conventional
Strong
Highly Competitive
Top 40% of lenders
FHA
Strong
Highly Competitive
Top 40% of lenders
VA
Strong
Highly Competitive
Top 40% of lenders
Jumbo
Exceptional
Market Leader
Top 10% of lenders
USDA
Strong
Highly Competitive
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Strong
Highly Competitive
Top 40% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Sound
Industry Standard
Top 60% of lenders
Near-National50 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Sound
Strong
Sound
Sound
3,27971.0%
+0.026%Above
$1,279Fees
FHA Loans
Strong
Strong
Exceptional
Sound
3247.0%
-0.281%Below
$230Credit
VA Loans
Strong
Strong
Exceptional
Sound
631.4%
-0.771%Below
$930Fees
Jumbo Loans
Strong
Exceptional
Strong
Strong
93420.2%
-0.168%Below
$791Fees
USDA Loans
Strong
Strong
—
Strong
190.4%
-0.139%Below
$1,138Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Strong
Strong
Strong
Sound
3,77881.8%
-0.047%Below
$1,011Fees
Refinance
Strong
Strong
Sound
Strong
84118.2%
-0.011%Below
$1,372Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
4,619
Applications
6,974
Volume
$2 billion
Pricing & Closing
Avg Rate Spread
-0.040%
vs. market APOR
Avg Net Fees
$1,083
Origination − Credits
Pullthrough Rate
66.2%
Applications → Closed
Typical Borrower
Avg Loan Amount
$582,603
Avg Borrower Income
$296,377
Avg Property Value
$829,854

Geographic Coverage

Geographic Performance

Metro Areas
49
States Served
39
We count Washington DC as a state
Avg Place Specialization
Sound

States with Loan Originations

ALAZCACOCTDCFLGAHIIDILKSMAMDMIMNMOMTNCNENHNJNMNVNYOHOKORPARISCTNTXUTVAVTWAWIWV

Top Metro Areas by Place Specialization Score

1
Charleston, SCMSA
Volume: 249Mix: 5.39%of portfolio
Place
Exceptional
2
Columbia, SC, SCMSA
Volume: 240Mix: 5.20%of portfolio
Place
Exceptional
3
Raleigh, NCMSA
Volume: 363Mix: 7.86%of portfolio
Place
Exceptional
4
Wilmington, NC, NCMSA
Volume: 168Mix: 3.64%of portfolio
Place
Exceptional
5
Asheville, NC, NCMSA
Volume: 107Mix: 2.32%of portfolio
Place
Exceptional
6
San Francisco, CAMSA
Volume: 146Mix: 3.16%of portfolio
Place
Strong
7
Durham, NCMSA
Volume: 136Mix: 2.94%of portfolio
Place
Strong
8
Greenville, SCMSA
Volume: 155Mix: 3.36%of portfolio
Place
Strong
9
Charlotte, NC-SCMSA
Volume: 267Mix: 5.78%of portfolio
Place
Strong
10
Spartanburg, SC, SCMSA
Volume: 78Mix: 1.69%of portfolio
Place
Strong
Showing 10 of 49 metro areas

Top States by Place Specialization Score

1
SCState
Volume: 1,145Mix: 24.79%of portfolio
Place
Exceptional
2
NCState
Volume: 1,922Mix: 41.61%of portfolio
Place
Exceptional
3
CAState
Volume: 660Mix: 14.29%of portfolio
Place
Strong
4
VAState
Volume: 165Mix: 3.57%of portfolio
Place
Strong
5
GAState
Volume: 130Mix: 2.81%of portfolio
Place
Strong
6
MAState
Volume: 96Mix: 2.08%of portfolio
Place
Sound
7
FLState
Volume: 117Mix: 2.53%of portfolio
Place
Sound
8
TNState
Volume: 48Mix: 1.04%of portfolio
Place
Sound
9
NYState
Volume: 39Mix: 0.84%of portfolio
Place
Sound
10
WAState
Volume: 29Mix: 0.63%of portfolio
Place
Sound
Showing 10 of 22 states

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
⭐
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.