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TrustCo Bank

BankGlenville, NYDirect to Consumer

We analyzed every closed loan from Trustco Bank 854 loans across 1k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Exceptional
vs. all lenders
Pull Through
Sound
closing strength
Products
Strong
Conventional · Jumbo
Place
Sound
Regional · 12 mkts
Safe Rate AwardsConventional SuperstarJumbo SuperstarPurchase SuperstarRefinance Superstar

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Safe Rate's Summary

What They Do Well

  • Offers rates 22.90 basis points below market average
  • Lower than average lender fees
  • Particularly strong in Conventional and Jumbo loans

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Report Card

TrustCo Bank performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
Market Leader
Rates 22.9 bps below market avg
Pull Through
Closing strength
Sound
Industry Standard
Top 60% of lenders
By Loan Product· Specialization by type
Conventional
Strong
Highly Competitive
Top 40% of lenders
Jumbo
Strong
Highly Competitive
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Strong
Highly Competitive
Top 40% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Sound
Industry Standard
Top 60% of lenders
Regional13 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Strong
Strong
Exceptional
Sound
82997.1%
-0.232%Below
$1,534Fees
Jumbo Loans
Strong
Strong
Exceptional
Sound
252.9%
-0.144%Below
$888Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Strong
Strong
Exceptional
Sound
76589.6%
-0.225%Below
$1,533Fees
Refinance
Strong
Strong
Exceptional
Sound
8910.4%
-0.266%Below
$1,388Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
854
Applications
1,467
Volume
$325 million
Pricing & Closing
Avg Rate Spread
-0.229%
vs. market APOR
Avg Net Fees
$1,517
Origination − Credits
Pullthrough Rate
58.2%
Applications → Closed
Typical Borrower
Avg Loan Amount
$380,632
Avg Borrower Income
$175,415
Avg Property Value
$524,941

Geographic Coverage

Geographic Performance

Metro Areas
12
States Served
5
We count Washington DC as a state
Avg Place Specialization
Sound

States with Loan Originations

FLMANJNYVT

Top Metro Areas by Place Specialization Score

1
Albany, NYMSA
Volume: 351Mix: 41.10%of portfolio
Place
Exceptional
2
Tampa, FL, FLMSA
Volume: 95Mix: 11.12%of portfolio
Place
Strong
3
Orlando, FLMSA
Volume: 87Mix: 10.19%of portfolio
Place
Strong
4
Glens Falls, NY, NYMSA
Volume: 33Mix: 3.86%of portfolio
Place
Strong
5
New York, NY-NJMSA
Volume: 72Mix: 8.43%of portfolio
Place
Strong
6
North Port, FLMSA
Volume: 42Mix: 4.92%of portfolio
Place
Strong
7
Deltona, FLMSA
Volume: 30Mix: 3.51%of portfolio
Place
Sound
8
Kiryas Joel, NYMSA
Volume: 24Mix: 2.81%of portfolio
Place
Sound
9
Punta Gorda, FL, FLMSA
Volume: 17Mix: 1.99%of portfolio
Place
Sound
10
Palm Bay, FLMSA
Volume: 18Mix: 2.11%of portfolio
Place
Sound
Showing 10 of 12 metro areas

Top States by Place Specialization Score

1
NYState
Volume: 493Mix: 57.73%of portfolio
Place
Exceptional
2
FLState
Volume: 341Mix: 39.93%of portfolio
Place
Strong
3
NJState
Volume: 14Mix: 1.64%of portfolio
Place
Sound

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.