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Umpqua Bank

BankRoseburg, ORDirect to Consumer

We analyzed every closed loan from Umpqua Bank 1.5k loans across 2k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Acceptable
vs. all lenders
Pull Through
Strong
closing strength
Products
Exceptional
FHA · Conventional · VA · Jumbo · USDA
Place
Sound
Multi-Region · 28 mkts

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Safe Rate's Summary

What They Do Well

  • Strong pull through performance
  • Particularly strong in Conventional and FHA and VA and Jumbo loans

Things to Think About

  • Pricing may be below industry average

Explore another lender or local market

Report Card

Umpqua Bank performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Acceptable
Near industry average
+25.7 bps above market avg
Pull Through
Closing strength
Strong
Highly Competitive
Top 40% of lenders
By Loan Product· Specialization by type
Conventional
Strong
Highly Competitive
Top 40% of lenders
FHA
Strong
Highly Competitive
Top 40% of lenders
VA
Strong
Highly Competitive
Top 40% of lenders
Jumbo
Exceptional
Market Leader
Top 20% of lenders
USDA
Sound
Industry Standard
Top 60% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Strong
Highly Competitive
Top 40% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Sound
Industry Standard
Top 60% of lenders
Multi-Regional29 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Sound
Strong
Acceptable
Strong
1,16977.2%
+0.275%Above
$3,174Fees
FHA Loans
Sound
Strong
Acceptable
Strong
1036.8%
+0.540%Above
$4,794Fees
VA Loans
Sound
Strong
Acceptable
Strong
614.0%
-0.146%Below
$3,277Fees
Jumbo Loans
Sound
Exceptional
Acceptable
Strong
17211.4%
+0.139%Above
$584Fees
USDA Loans
Sound
Sound
100.7%
+0.317%Above
$4,024Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Sound
Strong
Acceptable
Strong
1,26583.5%
+0.241%Above
$3,024Fees
Refinance
Sound
Strong
Acceptable
Sound
25016.5%
+0.328%Above
$3,067Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
1,515
Applications
2,186
Volume
$756 million
Pricing & Closing
Avg Rate Spread
+0.257%
vs. market APOR
Avg Net Fees
$3,032
Origination − Credits
Pullthrough Rate
69.3%
Applications → Closed
Typical Borrower
Avg Loan Amount
$499,198
Avg Borrower Income
$204,764
Avg Property Value
$728,696

Geographic Coverage

Geographic Performance

Metro Areas
28
States Served
8
We count Washington DC as a state
Avg Place Specialization
Sound

States with Loan Originations

AZCACOIDMTNVORWA

Top Metro Areas by Place Specialization Score

1
Bend, OR, ORMSA
Volume: 100Mix: 6.60%of portfolio
Place
Exceptional
2
Corvallis, OR, ORMSA
Volume: 33Mix: 2.18%of portfolio
Place
Strong
3
Eugene, ORMSA
Volume: 82Mix: 5.41%of portfolio
Place
Strong
4
Kennewick, WAMSA
Volume: 72Mix: 4.75%of portfolio
Place
Strong
5
Salem, OR, ORMSA
Volume: 64Mix: 4.22%of portfolio
Place
Strong
6
Portland, OR-WAMSA
Volume: 171Mix: 11.29%of portfolio
Place
Strong
7
Albany, OR, ORMSA
Volume: 28Mix: 1.85%of portfolio
Place
Strong
8
Seattle, WAMSA
Volume: 107Mix: 7.06%of portfolio
Place
Strong
9
Spokane, WAMSA
Volume: 43Mix: 2.84%of portfolio
Place
Strong
10
Tacoma, WAMSA
Volume: 40Mix: 2.64%of portfolio
Place
Strong
Showing 10 of 28 metro areas

Top States by Place Specialization Score

1
ORState
Volume: 683Mix: 45.08%of portfolio
Place
Exceptional
2
WAState
Volume: 520Mix: 34.32%of portfolio
Place
Exceptional
3
CAState
Volume: 190Mix: 12.54%of portfolio
Place
Strong
4
IDState
Volume: 86Mix: 5.68%of portfolio
Place
Strong
5
NVState
Volume: 17Mix: 1.12%of portfolio
Place
Sound
6
AZState
Volume: 15Mix: 0.99%of portfolio
Place
Sound

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.