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CCU

Consumers Credit Union

Credit UnionKalamazoo, MIHQDirectReviews near you on Google

We analyzed every closed loan from Consumers Credit Union 1.2k loans across 2k applications— and benchmarked them against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Strong
4/5
vs. all lenders
Pull-through
Strong
4/5
closing strength
Product
Exceptional
5/5
Conventional · Jumbo
Place
Strong
4/5
Regional · 8 mkts
Safe Rate Awards
Conventional Superstar
Conventional
Superstar
Purchase Superstar
Purchase
Superstar
Refinance Superstar
Refinance
Superstar

Safe Rate Summary

What They Do Well

  • Competitive pricing compared to the market
  • Lower than average lender fees
  • Strong pull through performance
  • Particularly strong in Conventional and Jumbo loans

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Report Card

Consumers Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Strong
+28.8 bps above market avg
Pull Through
Closing strength
Strong
Top 40% of lenders
By Loan Product· Specialization by type
Conventional
Exceptional
Top 20% of lenders
Jumbo
Strong
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Strong
Top 40% of lenders
Refinance
Strong
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Regional · 9 markets
Strong
Top 40% of lenders

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Strong
Product
Exceptional
Pricing
Strong
Pull Through
Strong
Volume1,200
Mix98.8%
Spread
+0.288%Above
Fees
$1,338Fees
Jumbo Loans
Overall
Strong
Product
Strong
Pricing
Pull Through
Volume14
Mix1.2%
Spread
+0.431%Above
Fees
$879Fees

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Strong
Pricing
Strong
Pull Through
Strong
Volume990
Mix81.5%
Spread
+0.303%Above
Fees
$1,320Fees
Refinance
Overall
Strong
Product
Strong
Pricing
Sound
Pull Through
Strong
Volume224
Mix18.5%
Spread
+0.223%Above
Fees
$1,405Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
1,214
Applications
1,727
Volume
$324 million
Pricing & Closing
Avg Rate Spread
+0.288%
vs. market APOR
Avg Net Fees
$1,335
Origination − Credits
Pullthrough Rate
70.3%
Applications → Closed
Typical Borrower
Avg Loan Amount
$267,026
Avg Borrower Income
$127,079
Avg Property Value
$343,896

Geographic Coverage

Geographic Performance

Metro Areas
8
markets with activity
States Served
2
of 50 states + DC
Avg Place Specialization
Strong
4/5

States with Loan Originations

2
2 states with loan originationsAlaskaAlabamaArkansasArizonaCaliforniaColoradoConnecticutWashington, DCDelawareFloridaGeorgiaHawaiiIowaIdahoIllinoisIndianaKansasKentuckyLouisianaMassachusettsMarylandMaineMichiganMinnesotaMissouriMississippiMontanaNorth CarolinaNorth DakotaNebraskaNew HampshireNew JerseyNew MexicoNevadaNew YorkOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVirginiaVermontWashingtonWisconsinWest VirginiaWyoming
Midwest2
INMI

Top Metro Areas by Place Specialization Score

Volume 413Mix 34.02% of portfolio
100/100
Exceptional
2© WMrapids · CC0
Grand Rapids, MIMetro
Volume 347Mix 28.58% of portfolio
80/100
Exceptional
3© Nick Number · CC BY 4.0
Battle Creek, MIMetro
Volume 40Mix 3.29% of portfolio
70/100
Strong
Volume 50Mix 4.12% of portfolio
69/100
Strong
Volume 34Mix 2.80% of portfolio
58/100
Sound
Volume 20Mix 1.65% of portfolio
53/100
Sound
Volume 13Mix 1.07% of portfolio
42/100
Sound
Volume 11Mix 0.91% of portfolio
41/100
Sound

Top States by Place Specialization Score

Michigan
Michigan
1
MichiganState
Volume 1,200Mix 98.85% of portfolio
88/100
Exceptional
Indiana
Indiana
2
IndianaState
Volume 14Mix 1.15% of portfolio
40/100
Acceptable

How We Rank Lenders

Our rankings use an equal-weight average of scores across our core categories (Pricing, Product, Pull-Through, Place), with lender promptness blended in when a lender has responded to real shopper quote requests.

Our Point System (Max 30 Points)

10/ 30 pts
Pricing
Rate and fee competitiveness (33%)
10/ 30 pts
Pull Through
Reliability in closing loans (33%)
10/ 30 pts
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.