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SELF-HELP Credit Union

Credit Union•Durham, NCHQ•Direct•Reviews near you on Google

SELF-HELP Credit Union has 137 closed loans in our dataset — fully analyzed and benchmarked against peers across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pull-through
Sound
3/5
closing strength
Product
Acceptable
2/5
Conventional
Place
Sound
3/5
Regional · 4 mkts
Promptness
Not enough data
—/5
No quote responses measured yet

Explore another lender or local market

Report Card

SELF-HELP Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
No peer data
Pull Through
Closing strength
Sound
Top 60% of lenders
3/5
By Loan Product· Specialization by type
Conventional
137 loans
Acceptable
Bottom 40% of lenders
2/5
By Loan Purpose· Transaction purpose mix
Purchase
135 loans
Acceptable
Bottom 40% of lenders
2/5
By Location· Geographic coverage
Geographic Reach
Regional · 5 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Acceptable
Product
Acceptable
Pricing—
Pull Through
Sound
Volume137
Mix100.0%
Spread—
Fees—

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Sound
Product
Acceptable
Pricing—
Pull Through
Sound
Volume135
Mix98.5%
Spread—
Fees—

At a Glance

Lender Overview

Lending Activity
Loans Originated
137
Applications
188
Volume
$32 million
Pricing & Closing
Pullthrough Rate
72.9%
Applications → Closed
Typical Borrower
Avg Loan Amount
$239,161
Avg Borrower Income
$69,818
Avg Property Value
$268,431

Geographic Coverage

Geographic Performance

Metro Areas
4
markets with activity
States Served
4
of 50 states + DC
Avg Place Specialization
Sound
3/5

States with Loan Originations

4Full-year 2024 · HMDA
4 states with loan originations
Loans originated
< 5050+None
South4
FLNCSCVA

Top Metro Areas by Place Specialization Score

Volume 15Mix 10.95% of portfolio
53/100
Sound
2© Rino Landa · CC BY-SA 4.0
North Port, FLMetro
Volume 14Mix 10.22% of portfolio
50/100
Sound
Volume 13Mix 9.49% of portfolio
50/100
Sound
Volume 12Mix 8.76% of portfolio
47/100
Sound

Top States by Place Specialization Score

North Carolina
North Carolina
1
North CarolinaState
Volume 95Mix 69.34% of portfolio
65/100
Strong
Florida
Florida
2
FloridaState
Volume 38Mix 27.74% of portfolio
53/100
Sound

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps: Pricing, Product, Pull-Through, Place, and Promptness. Promptness measures how quickly a lender answers real shopper quote requests; a lender with none measured yet is counted at an estimate.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary Safe Rate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

Looking for a different lender?

The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.