Get & compare mortgage quotes anonymously Start in My Home

Own Self-Help Federal Credit Union? Claim this free profile to add your logo, loan officers and reviews.

Claim this Profile
SHFC

Self-Help Federal Credit Union

Credit Union•Durham, NCHQ•Direct•Reviews near you on Google

We analyzed every closed loan from Self-Help Federal Credit Union — 421 loans across 609 applications— and benchmarked them against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pull-through
Sound
3/5
closing strength
Product
Sound
3/5
Conventional
Place
Sound
3/5
Regional · 11 mkts
Promptness
Not enough data
—/5
No quote responses measured yet

Explore another lender or local market

Report Card

Self-Help Federal Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
No peer data
Pull Through
Closing strength
Sound
Top 60% of lenders
3/5
By Loan Product· Specialization by type
Conventional
421 loans
Sound
Top 60% of lenders
3/5
By Loan Purpose· Transaction purpose mix
Purchase
414 loans
Sound
Top 60% of lenders
3/5
By Location· Geographic coverage
Geographic Reach
Regional · 11 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Sound
Product
Sound
Pricing—
Pull Through
Sound
Volume421
Mix100.0%
Spread—
Fees—

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Sound
Product
Sound
Pricing—
Pull Through
Sound
Volume414
Mix98.3%
Spread—
Fees—

At a Glance

Lender Overview

Lending Activity
Loans Originated
421
Applications
609
Volume
$109 million
Pricing & Closing
Pullthrough Rate
69.1%
Applications → Closed
Typical Borrower
Avg Loan Amount
$260,748
Avg Borrower Income
$79,663
Avg Property Value
$302,102

Geographic Coverage

Geographic Performance

Metro Areas
11
markets with activity
States Served
4
of 50 states + DC
Avg Place Specialization
Sound
3/5

States with Loan Originations

4Full-year 2024 · HMDA
4 states with loan originations
Loans originated
< 2020+None
Midwest2
ILWI
West2
CAWA

Top Metro Areas by Place Specialization Score

Volume 169Mix 40.14% of portfolio
73/100
Strong
Volume 42Mix 9.98% of portfolio
63/100
Strong
Volume 19Mix 4.51% of portfolio
54/100
Sound
Volume 10Mix 2.38% of portfolio
53/100
Sound
5© Steve · CC BY-SA 2.0
Milwaukee, WIMetro
Volume 24Mix 5.70% of portfolio
52/100
Sound
6© Bobak Ha'Eri · CC BY 3.0
Bakersfield, CAMetro
Volume 18Mix 4.28% of portfolio
51/100
Sound
Volume 15Mix 3.56% of portfolio
50/100
Sound
Volume 20Mix 4.75% of portfolio
50/100
Sound
Volume 14Mix 3.33% of portfolio
49/100
Sound
Volume 11Mix 2.61% of portfolio
47/100
Sound
Showing 10 of 11 metro areas

Top States by Place Specialization Score

Illinois
Illinois
1
IllinoisState
Volume 192Mix 45.61% of portfolio
72/100
Strong
California
California
2
CaliforniaState
Volume 172Mix 40.86% of portfolio
66/100
Strong
Washington
Washington
3
WashingtonState
Volume 29Mix 6.89% of portfolio
52/100
Sound
Wisconsin
Wisconsin
4
WisconsinState
Volume 28Mix 6.65% of portfolio
51/100
Sound

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps: Pricing, Product, Pull-Through, Place, and Promptness. Promptness measures how quickly a lender answers real shopper quote requests; a lender with none measured yet is counted at an estimate.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary Safe Rate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

Looking for a different lender?

The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.