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Service Federal Credit Union

Credit UnionPortsmouth, NHDirect to Consumer

Service Federal Credit Union has 329 closed loans in our dataset — fully analyzed and benchmarked against peers across the 4 Ps of Mortgage Shopping.

Pricing
Exceptional
vs. all lenders
Pull Through
Sound
closing strength
Products
Strong
Conventional · VA · Jumbo
Place
Strong
Near-National · 4 mkts
Safe Rate AwardsJumbo SuperstarRefinance Superstar

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Safe Rate's Summary

What They Do Well

  • Offers rates 42.00 basis points below market average
  • Lower than average lender fees
  • Nationwide availability with consistent service

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Report Card

Service Federal Credit Union performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
Market Leader
Rates 42.0 bps below market avg
Pull Through
Closing strength
Sound
Industry Standard
Top 60% of lenders
By Loan Product· Specialization by type
Conventional
Sound
Industry Standard
Top 60% of lenders
VA
Sound
Industry Standard
Top 60% of lenders
Jumbo
Strong
Highly Competitive
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Sound
Industry Standard
Top 60% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Sound
Industry Standard
Top 60% of lenders
Near-National5 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Sound
Sound
Exceptional
Acceptable
24775.1%
-0.379%Below
$561Fees
VA Loans
Acceptable
Sound
Exceptional
Mediocre
4212.8%
-0.456%Below
$28Credit
Jumbo Loans
Strong
Strong
Exceptional
Strong
3811.6%
-0.727%Below
$680Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Sound
Sound
Exceptional
Acceptable
23471.1%
-0.416%Below
$363Fees
Refinance
Strong
Strong
Exceptional
Sound
9528.9%
-0.430%Below
$870Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
329
Applications
677
Volume
$142 million
Pricing & Closing
Avg Rate Spread
-0.420%
vs. market APOR
Avg Net Fees
$498
Origination − Credits
Pullthrough Rate
48.6%
Applications → Closed
Typical Borrower
Avg Loan Amount
$433,541
Avg Borrower Income
$198,395
Avg Property Value
$611,413

Geographic Coverage

Geographic Performance

Metro Areas
4
States Served
39
We count Washington DC as a state
Avg Place Specialization
Strong

States with Loan Originations

ALARAZCACOCTFLGAIAIDILINKYLAMAMDMEMNMOMSNCNDNENHNJNYOHOKPARISCSDTNTXVAVTWAWIWV

Top Metro Areas by Place Specialization Score

1
Rockingham County, NHMSA
Volume: 79Mix: 24.01%of portfolio
Place
Strong
2
Manchester, NHMSA
Volume: 22Mix: 6.69%of portfolio
Place
Sound
3
Portland, MEMSA
Volume: 26Mix: 7.90%of portfolio
Place
Sound
4
Cambridge, MAMSA
Volume: 19Mix: 5.78%of portfolio
Place
Sound

Top States by Place Specialization Score

1
NHState
Volume: 165Mix: 50.15%of portfolio
Place
Exceptional
2
MEState
Volume: 32Mix: 9.73%of portfolio
Place
Sound
3
MAState
Volume: 30Mix: 9.12%of portfolio
Place
Sound
4
VTState
Volume: 11Mix: 3.34%of portfolio
Place
Sound
5
CAState
Volume: 10Mix: 3.04%of portfolio
Place
Acceptable
6
FLState
Volume: 11Mix: 3.34%of portfolio
Place
Acceptable

How We Rank Lenders

Our rankings use geometric mean scoring across equally-weighted categories. This rewards lenders who perform consistently well across all metrics, not just excel in one area.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.